COMPLAINT ?

If you would like to Report a Medical Device Complaint and/or Adverse Event (Incident) please refer to the respective section on our website Report a Medical Device Complaint and/or Adverse Event (Incident) . Or follow this link straight to the dedicated section on the Bausch Health Website

QUESTIONS ?

Contact us quickly and easily through our contact form!

This form is for questions only. For complaints, please refer to our complaint section as indicated above, or on this page Report a Medical Device Complaint and/or Adverse Event (Incident) .



    privacy agreement.

    BAUSCH + LOMB WORLDWIDE

    Bausch + Lomb GmbH
    Lilienthalstraße 16, 18
    69214 Eppelheim
    Germany.

    Tel.: +49 6221 823-0
    Fax: +49 6221 823-167

    Email: storzeye@bausch.com

    Bausch & Lomb Argentina S.R.L.
    Av. Juan B. Justo 2781
    Capital Federal, C1414CXD
    Buenos Aires, Argentina
    Tel.: +54 11 4856-4694
    Fax: +54 11 4857-1318

    Bausch & Lomb Australia Pty. Ltd.
    Ground Floor, 16 Giffnock Avenue
    Macquarie Park NSW 2113
    Australia
    Tel.: +61 1800 251 150
    Fax: +61 1800 805 700
    E-Mail: CustSrvc_AU@bausch.com

    Bausch & Lomb GmbH
    Office Park 1/Top B02
    1300 Wien
    Austria
    Tel.: +43 (0)810 001238
    Fax: +43 (0)810 001239
    E-Mail: office-wien@bausch.com

    Bausch + Lomb BVBA
    Boulevard Lambermont laan 430 bte / bus 10
    1030 Bruxelles / Brussel, Belgium
    Tel. Chirurgie: +32 3 280 82 40
    Fax Chirurgie: +32 3 280 82 59

    Email: customerservice.benelux@bausch.com

    BL Industria Otica, Ltda.
    Av. Eng. Luiz Carlos Berrini
    1700 – 15th floor 04571-000
    Brooklin Novo

    Tel.: 55 11 3238.2900
    Fax: 55 11 5506.5528
    E-Mail:sac@bausch.com.br

    Bausch+Lomb Surgical
    „RSR“ Ltd
    3 Victor Grigorovich str.
    1606 Sofia, Bulgaria

    Tel: 00359 888 675 567
    Tel: 00359 2 851 90 70
    Fax: 00359 2 951 59 32

    E-Mail: b.raduilov@rsr.bg; office@rsr.bg

    Bausch & Lomb Canada Inc.
    520 Applewood Crescent
    Vaughan, Ontario
    L4K 4B4
    Tel.: (800)686-7720 Englisch
    Tel.: (800)686-0002 French
    Fax: (800)461-1488

    Bausch & Lomb China Inc.
    (Joint Venture)
    No. 37, Xingfu Street
    Chong Wen District
    Beijing 100061
    People’s Republic of China
    Tel.: 86-10-6776-8585
    Fax: 86-10-6711-1601

    PharmaSwiss Česká republika s.r.o.
    Lighthouse, Jankovcova 1569/2c
    170 00 Praha 7
    IČ 27448169

    Tel.: +420 234 719 600
    Tel.: +420 234 719 601
    Fax: +420 234 719 619

    E-mail czech.info@valeant.com

    PharmasWiss Eesti OÜ
    Harjumaa, Tallinn, Tammsaare tee 47, 11316
    Tel.: +372-682-7400
    Fax: +372-682-7401

    E-Mail: estonia.info@valeant.com

    Website: www.bausch.ee

    Bausch & Lomb Argentina S.R.L.
    Av. Juan B. Justo 2781
    Capital Federal, C1414CXD
    Buenos Aires, Argentina
    Tel.: +54 11 4856-4694
    Fax: +54 11 4857-1318

    Website: www.bausch-lomb.de

    Bausch + Lomb GmbH
    Dr. Gerhard Mann chem.-pharm. Fabrik GmbH
    Brunsbütteler Damm 165 – 173
    13581 Berlin, Deutschland
    Tel.: +49 30 33093-0
    Fax: +49 30 33093-201
    E-Mail: kontakt@bausch.com

    Bausch + Lomb GmbH
    Lilienthalstraße 16, 18
    69214 Eppelheim
    Germany.
    Tel.: +49 6221 823-0
    Fax: +49 6221 823-167

    Dr. Robert Winzer Pharma GmbH
    Brunsbütteler Damm 165-173
    13581 Berlin, Deutschland
    Tel.: +49 30 33093-0
    Fax: +49 30 33093-201
    www.drwinzer.de
    drwinzer@bausch.com

    Bausch & Lomb Greece
    73 Apostolopou Street
    Chalandri, 15231
    Athens, Greece
    Tel.: 30-1-674-8170
    Fax: 30-1-674-8234

    Website: www.bausch.gr

    Bausch & Lomb HK Ltd.
    15/F One Kowloon
    Wang Yuen Street, Kowloon Bay
    Kowloon, Hong Kong
    Tel.: 852-2213-3333
    Fax: 852-2-567-8170

    Chauvin ankerpharm Képviselet
    Szabadság út 117, II. emelet
    2040 Budaörs
    Hungary
    Tel.: +36 23 500-330
    Fax: +36 23 500-332

    Bausch & Lomb Eyecare
    4th Floor, TowerB
    Unitech Business Park
    South City 1
    Gurgaon, 122002, Haryana, India
    Tel.: 91 124 4152100
    Fax: 91 124 4152236

    Bausch & Lomb-IOM S.p.A.
    Via Pasubio, 34
    20050 Macherio (Milano), Italy
    Tel.: 39-039-20731
    Fax: 39-039-201-0081

    Website: www.bausch.it

    B.L.J. Company Ltd.
    Tower B, Omori Bellport 7 Fl
    6-26-2, Minami-Oi, Shinagawa-ku
    Tokyo 140-0013, Japan
    Tel.: 81-3-5763-3700
    Fax: 81-3-5763-3920
    Telex: (781) 02423520

    Bausch & Lomb Korea Ltd.
    12/F., Canon Bldg
    #168-12, Samseong-Dong, Gangnam-Gu
    Seoul, Korea 135-090
    Tel.: 82-70-7436-9700
    Fax: 82-2-523-4470

    SIA PharmaSwiss Latvia
    Blaumaņa iela  5A-8 ,Rīga, LV-1011
    Tel.: +371 6 750-2185
    Fax +371 6 750-2190

    E-Mail: latvia.info@valeant.com

    Website: www.bausch.lv

    UAB PharmaSwiss
    Užnerio g.1, LT-47484 Kaunas
    Tel.: +370 5 2790762
    Fax +370 5 2790702

    E-Mail: lithuania.info@valeant.com

    Website: www.bausch.lt

    Bausch & Lomb (M) SDN BHD
    3rd Floor, Bangunan THK
    Lot 2A Jalan 243/51A
    46100 Petaling Jaya
    Selangor Darul Ehsan, Malaysia
    Tel.: 603 7680 8828
    Fax: 603 7680 8829

    Bausch & Lomb Mexico S.A. De C.V.
    Av. Santa Fe 505 Piso 6
    Col. Cruz Manca Santa Fe
    Delegación Cuajimalpa
    C.P. 05349, Mexico D.F.
    Tel.: 52 55 3067 4600
    Fax: 52 55 3067 4657
    E-Mail: custsvc_me@bausch.com

    Bausch + Lomb OPS B.V.
    Koolhovenlaan 110
    1119 NH Schiphol-Rijk
    The Netherlands

    Customer Services Surgical Benelux
    Tel. + 31 20 20 35 401
    Fax + 31 20 20 35 402

    Email: customerservice.benelux@bausch.com
    Website: www.bausch.nl

    Bausch & Lomb New Zealand Ltd
    2a Fisher Crescent,
    Mt Wellington,
    Auckland
    New Zealand
    E-Mail: CustSrvc_NZ@bausch.com

    Bausch & Lomb New Zealand Ltd
    2a Fisher Crescent,
    Mt Wellington,
    Auckland
    New Zealand
    E-Mail: CustSrvc_NZ@bausch.com

    Tel.: +971 04 – 706 5901
    E-Mail: customerservicedwc@valeant.com

    Bausch & Lomb Surgical
    Bausch & Lomb Philippines, Inc.

    G/F RIMA Corp. Bldg.
    2270 Pasong Tamo Ext.
    Makati City 1200
    Philippines
    Tel.: 63-2-887-4715
    Fax: 63-2-887-4714

    VP Valeant Sp. z o. o., Sp. j.
    ul. Marynarska 15
    02-674 Warszawa
    POLAND
    E-Mail: obslugaklienta@bausch.com

    Website: www.bausch.com.pl

    Bausch + Lomb
    Av. da República, 25 – 6ºA
    1050-186 Lisboa
    Portugal

    Tel.: (+351) 21 4241425
    E-Mail: recep.portugal@bausch.com

    Bausch & Lomb Puerto Rico Inc.
    BBV Plaza
    Suite 210
    1738 Amarillo St.
    Corner Lomas Verdes Ave.
    Rio Piedras, PR 00926
    Tel.: (787) 758-4330
    Fax: (787) 754-0701 / (787) 754-0699

    VALEANT LLC
    Shabolovka St. 31, Bld. 5
    Moscow, 115162 Russia
    Tel. +7 495 510 2879
    Fax. +7 495 510 2879 ext. 5012
    E-Mail: Office.ru@valeant.com

    Website: www.valeant.com.ru; www.bausch.ru

    Bausch & Lomb (S) Pte Ltd
    151 Lorong Chuan #04-03A
    New Tech Park, Lobby C
    Singapore 556741
    Republic of Singapore
    Tel.: 65-6834 9112
    Fax: 65-6286 0448

    Bausch & Lomb South Africa Pty. Ltd.
    P.O. Box 5435, RIVONIA 2128,
    Gauteng, South Africa
    Bausch & Lomb House, 19 Autumn Street, Rivonia, Sandton
    Tel.: 27-11-259-2600
    Fax: 27-11-259-2650
    E-Mail:mailsaf@bausch.com

    Website: www.bausch.co.za

    Bausch + Lomb España
    Avenida Valdelaparra, 4
    28108 Alcobendas
    Madrid, España
    Teléfono: +34 91 657 6300

    Website: www.bausch.com.es

    Bausch & Lomb Nordic AB
    Soder Malarstrand, 45
    P.O. Box 15070
    S-104 65 Stockholm, Sweden
    Tel.: 46-8-616-9500
    Fax: 46-8-669-8623

    Website: www.bausch.se

    reBausch & Lomb Swiss AG
    Industriestrasse 15a
    6301 Zug
    Switzerland
    Tel.: +41 41 747 1060
    Fax: +41 41 925 8360

    Website (French): www.bausch-lomb.ch/fr-ch

    Website (German): www.bausch-lomb.ch/de-ch

    Bausch & Lomb Taiwan Ltd.
    11F, No. 102 Civil Blvd., Sec. 4
    Taipei, Taiwan, Republic of China 106
    Tel.: 886-2-2776-0408
    Fax: 886-2-2741-4970

    Bausch & Lomb (Thailand) Ltd.
    54 B.B. Building, 15th Fl., Room 1501,
    Sukhumvit 21 (Asoke) Road,
    Klong Toey Nua, Wattana,
    Bangkok 10110
    Tel.:  + 662 259 6510
    Fax:  + 662 259 6511

    Bausch + Lomb Saglik ve Optik Urunleri Tic. A.S.
    Metrocity İş Merkezi
    Büyükdere Cad. Kırgülü Sokak
    No:4 Kat:3  Esentepe-Şişli
    Istanbul, Turkiye

    Tel: +902123718200
    Fax: +902122830330

    Website: www.bausch.com.tr

    Valeant Pharmaceuticals LLC
    6V Pidvysotskogo Str.
    01103 Kiev
    Ukraine

    Tel/Fax: 0038  044 459 0484

    Bausch & Lomb U.K., Ltd.
    106 London Road
    Kingston upon Thames
    Surrey KT2 6TN, England
    Tel.: 0845 6022 350
    Fax: 44-20-8781-2901

    Website: www.bausch.co.uk

    Website: www.storzeye.com

    Bausch & Lomb World Headquarters
    One Bausch & Lomb Place
    Rochester, NY 14604-2701
    Tel.: 585-338-6000
    Fax: 585-338-6007

    Bausch & Lomb (Vision Care)
    1400 N. Goodman St.
    Rochester, NY 14609
    Tel.: 585-338-6000
    1-800-553-5340
    Fax: 585-338-6896

    Bausch & Lomb (Global Pharmaceutical Headquarters)
    7 Giralda Farms, Suite 1001
    Madison, NJ 07940
    Tel.: 877-442-6925

    Bausch & Lomb Pharmaceuticals, Inc.
    8500 Hidden River Parkway
    Tampa, FL. 33637
    Tel.: 813-975-7700
    1-800-227-1427
    Customer Service: 1-800-323-0000

    Bausch & Lomb (Global Surgical Headquarters)
    30 Enterprise, Suite 450
    Aliso Viejo, CA 92656
    Tel.: 949-916-9352
    Fax: 949-716-8362

    Bausch & Lomb Surgical, Inc.
    10574 Acacia Street, #D1
    Rancho Cucamonga, CA 91730

    Bausch & Lomb Venezuela S.A.
    Ave. Francisco Solano Lo’pez
    Edif. Galerias Bolivar
    Torre A Piso 3 Officina 31-A
    Sector Sabana Grande
    Caracas, Venezuela
    Tel.: 58-2-761-6920
    Fax: 58-2-761-7290